Subscription Experience Platforms allow businesses to connect what they know about their users, and change the actual experience those customers have with the product, based on that data. Solutions in the Subscription Experience armory include, personalising sign-up and registration journeys, personalised email marketing, progressive profiling, managing trials, gated access and even bespoke price-offering promotions.
Zephr gives businesses the ability to personalise the value their audiences get from their products, leading to higher conversion rates, lower churn and better life-time-value.
The implementation time for Zephr varies based on the type of integration our customers deploy. Our Customer Success and Onboarding team support our customers through the entire process to ensure we meet agreed go-live time frames together.
Yes - Zephr offers a full suite of tools specifically designed to help users manage B2B accounts and corporate subscriptions.
Yes - Zephr offers full progressive profiling capabilities.
No - Zephr was created to help publishers make the most of their first and zero party data, avoiding the need to rely on third-party cookies altogether.
Yes - Many of our clients have launched multiple sites. One client is now at over 100 sites!
Yes - using the Zephr Rules Builder, you can determine the exact path of a user’s journey based on different attributes. For example, Zephr can determine if a user has reached a trial limit or not, and respond accordingly (either showing a paywall, or allowing access to content).
Yes - Our code-free Rules Builder allows users to run A/B tests across any on site experience.
A best-of-breed strategy employs an ecosystem of the best technology available to achieve a desired outcome. Best-of-breed providers work with others within the ecosystem to help create a frictionless technology stack for their customers.
No - Zephr integrates with a number of payment and subscription management providers including Stripe, Braintree, Zuora, Apple and Google Pay and more. You can check our partners’ page for more information.
Yes - Zephr is fully GDPR and CCPA compliant. Data is owned entirely by our customers.
Visit our partners’ page for more information.
Zephr was acquired by the leading cloud-based subscription management platform provider in September 2022.
Zephr will continue as a stand-alone product within Zuora’s existing services. There is no need to purchase additional products or services to access Zephr.
Everything that customers love about the Zephr product will remain the same. However, by joining Zuora, Zephr will have access to resources and tools to provide customers with an even better experience.
Yes, we are committed to continue development of the Zephr platform in line with our strategy.
Yes, Zephr is available as a standalone product, so you can purchase it regardless of what other products you have in your stack and without having to commit to any other products.
Zephr maintains industry standard processes and procedures to secure customer data, such as hosting customer tenants through an AWS cloud platform.
Yes, we will continue to work with all existing partners and are excited about the prospect of introducing new ones. We'll evaluate whether there's a need to modify existing partnerships as a result of the company's new ownership structure. Zephr will continue to provide a best-of-breed solution, allowing you to choose the best tools for your business.
Yes! Please contact your Zuora Account Manager for assistance, and they can guide you through the process.